Refund Policy

At Linked Palm Beach, we are committed to providing high-quality permanent jewelry and ensuring our customers’ satisfaction. If you notice a defect in the materials or the application of your jewelry within 14 days of your appointment, please contact us promptly with detailed photos and a description of the issue.

Once we receive your request, our team will review the defect to confirm its validity. If the defect is verified, we will offer a suitable resolution, which may include repairing the jewelry, replacing the piece, or providing a full refund for the affected item. Please note, this policy only covers defects related to materials or application and does not include damage caused by normal wear and tear, misuse, accidental damage, or improper handling.

To qualify for a defect-related refund or repair, your jewelry must be returned in its original condition, and we may require proof of the defect. Our goal is to ensure that every customer leaves satisfied with a high-quality, lasting piece. If you have any questions or concerns about your jewelry, please contact us, and we will be happy to assist you